Shipping Policy
Last Updated: June 2026
At Sakura Treasure, we are committed to delivering your favorite Japanese treasures quickly and safely. Please review our shipping policy below.
Order Processing
Orders are typically processed within 1–2 business days after payment has been successfully received.
Orders placed on weekends or holidays will be processed on the next business day.
Shipping Time
Once your order has been processed and shipped, delivery typically takes 3–8 business days, depending on your location and local carrier services.
Please note that delivery times are estimates and may occasionally be affected by factors beyond our control, including:
- Weather conditions
- Carrier delays
- Customs processing (for international orders)
- High seasonal demand
Shipping Confirmation
Once your order has been shipped, you will receive a confirmation email containing tracking information, allowing you to monitor your package's journey.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
Any available free shipping promotions will be clearly displayed on our website.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information when placing an order.
Sakura Treasure is not responsible for delays, lost packages, or additional shipping fees resulting from incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears lost in transit, please contact us and we will do our best to assist you in resolving the issue with the shipping carrier.
Damaged Deliveries
If your order arrives damaged, please contact us within 7 days of delivery and include photographs of the item and packaging so we can assist you promptly.